For new orders that are personalised or customised, proof artwork will always be provided for your approval, prior to printing.
Upon receipt of any proof artwork you should check both the visual sample of the item ordered as well as the order details (eg: required quantity, colour, etc...). Once you have checked the proof artwork and order details please visit www.primaryprintpeople.co.uk/proofs.htm to complete your proof confirmation online - alternatively you can call us on 01204 531837 to complete your proof confirmation by telephone.
If changes are required, further proof artwork will be sent for you to approve.
Delivery is charged at cost and is calculated when ordering.
By default all orders are delivered to the school’s address, however, we understand that sometimes this is not convenient (eg: during school holidays), and are happy to deliver an item to an alternate address if required (eg: a staff member’s home address). Please contact us to arrange this if required.
Schools / Local Authority Customers We are pleased to receive local authority orders, and will send an invoice on completion of the order. Please do not send any payment in advance. Most local authorities already have us on file as an existing supplier, however, if paying from school funds our preferred method of payment is via BACS - details available on request, please call 01204 531837.
Individual / Personal Customers We are also happy to supply individual customers (eg: childminders), please contact us prior to ordering as payment is required in advance.
We hope you found the answers above helpful, however, if you require further assistance please contact us and we will be happy to help.
Registered Address: Itek - The Primary Print People Unit 1, Undershore Business Park Brookside Road Bolton Lancashire BL2 2SE